Ruby
Ruby provides 24/7 virtual receptionist and managed live chat services, integrating with various tools and offering bilingual support to small businesses across multiple industries.
Services
Ruby offers 24/7 virtual receptionist services along with managed live chat to engage and convert website visitors. The virtual receptionists can perform tasks such as call answering, live transfers, scheduling, payment processing, client intake, and lead capture. Ruby's services also include outbound call assistance and bilingual answering in English and Spanish. Their team is trained to act as a seamless extension of the client's team, providing a polished and professional interaction for customers.
Integrations
Ruby integrates with a variety of tools to streamline operations for businesses. Notable integrations include Clio, MyCase, Rocket Matter, and Zapier. These integrations allow seamless workflow management and improve efficiency by synchronizing reception and operational tasks with widely-used platforms.
Industries Served
Ruby's services cater to small businesses across multiple industries. Legal, healthcare, home services, financial services, and business services are some of the key sectors that benefit from Ruby's virtual receptionist and managed live chat services. Their offerings are specifically designed to help these industries save time, reduce stress, and focus on core activities.
Compliance and Security
Ruby provides HIPAA-compliant and PCI-compliant services, ensuring that sensitive client data is handled securely and in accordance with regulatory standards. This compliance is critical for industries that deal with confidential and financial information, providing clients with peace of mind regarding data security.
Mobile App Features
Ruby offers a mobile app that allows users to manage their availability, set call handling instructions, and view activity. This app provides flexibility and control, enabling business owners to stay connected and manage their interactions in real time, regardless of their location.