Santander Consumer USA
Santander Consumer USA provides financing for new and used vehicles, offers a range of customer services, and supports community initiatives. It is part of Santander US and Banco Santander S.A.
Services
Santander Consumer USA provides financing for new and used vehicles. The company offers new car financing through Chrysler Capital and used car financing through a network of 15,000 dealerships. Additional services include a program called Drive® which allows customers to pre-qualify for financing and shop for vehicles with real offers in real time. Santander Consumer USA also partnered with Vroom to offer online shopping, financing, and delivery of pre-owned vehicles. Customers have access to a range of payment options including Auto Pay, online payments, and payments by phone. The company offers financial calculators and resources to assist in managing auto financing.
Dealer Services
Santander Consumer USA provides a variety of services and support programs to dealers. These include a Dealer Portal, dealer support programs, and a dealer rewards program. The company also offers an in-market leads program designed to help dealerships increase sales. Through these services, Santander Consumer USA aims to facilitate and enhance the dealer's ability to serve customers efficiently.
Educational Resources
Santander Consumer USA offers several educational resources designed to improve financial literacy. These include a Learning Center that covers topics on auto finance, financial wellness, and car ownership. The company also provides financial literacy training to help customers better understand and manage their finances. These resources aim to empower customers with the knowledge required to make informed financial decisions.
Community Initiatives
Santander Consumer USA supports a wide range of community initiatives through the Santander Consumer USA Inc. Foundation. These initiatives underscore the company's commitment to giving back to the community and fostering a positive social impact. The company's efforts are part of its broader commitment to diversity, equity, and inclusion.
Corporate Recognition
Santander Consumer USA has received notable recognition for its corporate performance and social impact. The company has been recognized by Fortune magazine as one of the World’s Most Admired Companies. Additionally, it was included in Fortune’s ‘Change the World’ list in 2023, highlighting its contributions to addressing societal challenges while achieving business success.