ScriptDrop
ScriptDrop integrates with pharmacy software to provide a seamless delivery solution, connecting patients and pharmacies with drivers and couriers across the U.S. Founded in 2016, ScriptDrop offers on-demand, same-day, and shipping delivery services to improve medication adherence rates.
Company Overview
ScriptDrop, founded in 2016, is a health information technology company located at 855 Grandview Ave, #110, Columbus, OH 43215. The company has transformed from a small startup to an established player in the pharmacy delivery industry. ScriptDrop integrates with existing pharmacy software to provide a comprehensive medication delivery solution across the United States. By leveraging a coast-to-coast delivery network and flexible technology, ScriptDrop aims to improve medication adherence rates and consequently, positive health outcomes.
Services
ScriptDrop offers a variety of delivery services designed to meet the needs of pharmacies and their patients. Their services include on-demand, same-day, and shipping delivery to ensure timely access to medications. ScriptDrop provides a seamless integration with pharmacy software, including routing, recording of signatures, POD verification, and copay collection. Additionally, ScriptDrop offers tamper-evident packaging and long-term storage of delivery details, ensuring both security and compliance.
Technology Solutions
ScriptDrop's logistics software is tailored specifically for pharmacy delivery and does not integrate with other logistics software. Their key technological innovations include a web-based, pharmacy-delivery-specific dispatching application for delivery partners and RxCapture software. RxCapture utilizes pharmacies' will call data to provide home delivery offers to patients, aiming to reduce return-to-stock and overall healthcare costs. This software also enhances medication adherence by ensuring patients receive their medications precisely when needed.
Courier Network
ScriptDrop connects pharmacies and patients with a nationwide network of couriers. The company partners with courier companies rather than employing drivers directly, offering access to a robust delivery network with built-in redundancies. This approach enables ScriptDrop to provide consistent and reliable delivery services across the United States. They have completed over 11 million successful deliveries, demonstrating their capability and reliability in the pharmacy delivery space.
Payment and Support
ScriptDrop accepts only credit and debit card payments, ensuring a streamlined and secure payment process. The company’s support hours are from 12 PM to 8 PM ET on weekdays, with closures on Saturdays, Sundays, and major holidays including Memorial Day, Thanksgiving, Christmas Day, New Year’s Day, Labor Day, and Independence Day. Their customer support team is dedicated to assisting pharmacies, couriers, and patients with any queries or issues related to the delivery services.