Sendwave
Sendwave, a fintech company based in Boston, MA, specializes in instant, no-fee international money transfers, primarily from North America and Europe to various global destinations.
Company History
Sendwave, previously known as Wave, Brew, and Chime, is a fintech company specializing in international money transfer services. The company was part of the Y-Combinator W12 batch and operates under various licenses including a Money Transmitter by the New York State Department of Financial Services and a Foreign Transmittal Agency in Massachusetts. The company's mission is to make sending money as easy and affordable as sending a text. Sendwave is operated by WorldRemit Corp.
Services
Sendwave offers international money transfer services with instant, no-fee remittances. Users can transfer money from North America and Europe to Africa, Asia, and the Americas. The service supports linking debit cards and identity verification for transactions. Sendwave provides 24/7 customer support in multiple languages and has a user base of over 1 million people. The company's app is available for download on iOS and Android platforms, and users can initiate transfers via the app.
Office Locations and Team Size
Sendwave operates with a team of 350 people and has physical operations based in Boston, MA, USA. Additionally, the company supports remote and fully remote work arrangements, catering to a wide geographic region including the United States, Canada, and other remote locations. Their main office is located at 100 Hano Street, Suite #9, Boston, MA 02134, USA.
Licensing and Regulations
Sendwave is licensed as a Money Transmitter by the New York State Department of Financial Services and in Puerto Rico (TM-055). It is also licensed as a Foreign Transmittal Agency in Massachusetts and a Currency Transmitter in Rhode Island. The company's NMLS number is 1179663. These licenses enable Sendwave to provide legal and secure money transfer services to a broad range of regions.
Customer Experience
Sendwave places significant emphasis on customer satisfaction, featuring testimonials on their website. They also highlight their efforts to ensure more money reaches the recipients rather than being lost to service fees. To enhance user convenience, the company provides a QR code for easy app download and promotes their goal of simplifying money transfers. The 'Our Story' section on their website offers further insights into their mission and operational ethos.