Daisy Mboya
About Daisy Mboya
Daisy Mboya is a Call Center Representative with experience in customer service and a strong belief in teamwork. She has worked for Sendwave since 2021 and previously held positions at StarTimes and Unateus.
Work at Sendwave
Daisy Mboya has been employed at Sendwave, an international remittance company, since 2021. In her role as a Call Center Representative, she engages with customers to provide support and assistance. Her tenure at Sendwave has lasted for three years, during which she has contributed to the company's mission and vision through effective communication and teamwork.
Previous Experience in Customer Service
Before joining Sendwave, Daisy Mboya worked as a customer care agent at StarTimes for two months in 2020. This role involved addressing customer inquiries and resolving issues. Additionally, she served as a sales call center operator at Unateus for two months in 2021, further enhancing her customer service skills and experience.
Education and Expertise
Daisy Mboya studied at Unity College Buruburu, where she completed a one-year program focused on Microsoft Office from 2013 to 2014. This education has equipped her with essential technical skills that support her work in customer service and call center operations.
Teamwork and Collaboration
Daisy Mboya emphasizes the importance of teamwork in achieving organizational goals. She actively shares her skills and experience with her colleagues to enhance collective performance. Her strong soft skills and communication abilities contribute to a collaborative work environment.