Jessica Ofori Boateng
About Jessica Ofori Boateng
Jessica Ofori Boateng is a Risk Specialist at Sendwave, where she focuses on enhancing platform security through anti-fraud tools and training in risk management strategies. She holds a Bachelor of Commerce in Fashion Management and a Human Resources Management certification from Humber College.
Work at Sendwave
Jessica Ofori Boateng serves as a Risk Specialist at Sendwave, an international remittance platform. She has been in this role since 2020, contributing to the company's efforts in risk management. Jessica engages in regular training and team meetings to stay informed about the latest risk management strategies. Her responsibilities include utilizing anti-fraud tools and verification systems to enhance the security of the platform.
Education and Expertise
Jessica Ofori Boateng has a diverse educational background. She studied at Humber College, where she completed a Bachelor of Commerce (B.Com.) in Fashion Management from 2011 to 2015. Additionally, she pursued studies in Human Resources Management at Humber College, achieving a Human Resource certification in 2018 after an 11-month program. This educational foundation supports her expertise in risk management and customer service.
Background
Before joining Sendwave, Jessica Ofori Boateng worked at TG Appliance Group Inc. as a Customer Service Representative from 2018 to 2019 in Brampton. This role provided her with valuable experience in customer relations and service, which complements her current position in risk management.
Professional Experience
Jessica Ofori Boateng has accumulated significant professional experience in risk management and customer service. Her tenure at Sendwave as a Risk Specialist has allowed her to apply her knowledge of anti-fraud tools and verification systems. Prior to this, her role at TG Appliance Group Inc. equipped her with skills in customer interaction and support.