Ndeye Awa Ndiongue
About Ndeye Awa Ndiongue
Ndeye Awa Ndiongue is an Ups Representative with a background in marketing communication and customer satisfaction. She has worked in various roles in Senegal's telecommunications and remittance sectors, accumulating experience in client relations and project management.
Work at Sendwave
Ndeye Awa Ndiongue has been employed at Sendwave since 2021, serving as an Ups Representative. In this role, she is involved in facilitating international remittance services, contributing to the company's mission of providing accessible financial solutions. Her position requires a strong understanding of customer service and operational processes within the remittance industry.
Previous Experience at GROUPE SONATEL
Before joining Sendwave, Ndeye Awa Ndiongue worked at GROUPE SONATEL as a Conseiller technico-commercial from 2017 to 2019. During her two years in this position in Dakar, Sénégal, she focused on providing technical and commercial support, enhancing customer satisfaction, and promoting the company's telecommunications services.
Education and Expertise
Ndeye Awa Ndiongue has a diverse educational background in marketing and communication. She studied at Lycée d’excellence Aimé Césaire de Saint Louis, where she achieved her Baccalauréat série Littérature. She furthered her studies at COMSUP, earning a Licence 2 in Marketing Communication, and at Esupcom Lille, where she obtained a Licence 3 in Communication with a focus on project management. Additionally, she completed her M1 in Marketing and Commercial Strategies at BEM DAKAR.
Role at Afrety Africa
In 2020, Ndeye Awa Ndiongue worked at Afrety Africa as Responsable qualité et satisfaction client for eight months. In this role, she was responsible for ensuring customer satisfaction and quality assurance, contributing to the overall service quality of the organization in Dakar, Sénégal.