Yusif Salifu
About Yusif Salifu
Yusif Salifu is a Quality Assurance Analyst currently working at Sendwave in Canada. He has a diverse professional background, including roles in technical sales, bilingual bank credit services, and technical support, along with academic qualifications in International Relations and Political Science.
Work at Sendwave
Yusif Salifu currently serves as a Quality Assurance Analyst at Sendwave, an international remittance service, where he has been employed since 2021. In this role, he is responsible for ensuring the quality and reliability of the company's services. Prior to this position, he worked at Sendwave as a User Protection Support Representative from 2020 to 2021, where he focused on safeguarding user interests and enhancing customer experience.
Previous Employment Experience
Before joining Sendwave, Yusif Salifu held several positions in various organizations. He worked at Inteleservices Canada Inc as a Technical Sales Specialist from 2017 to 2019, where he operated in St Catharines, Ontario. Following this, he was employed at Canadian Tire Financial Services as a Bilingual Bank Credit Services Representative from 2019 to 2020. His experience also includes a brief tenure at Accenture as a Technical Support Representative in 2020.
Education and Expertise
Yusif Salifu holds a Master of Arts in International Relations and Affairs from Brock University, which he completed from 2016 to 2017. He also earned a Bachelor's degree in Political Science and French from the University of Ghana, where he studied from 2009 to 2014. His educational background provides him with a strong foundation in analytical and communication skills relevant to his roles in quality assurance and customer support.
Background
Yusif Salifu has a diverse professional background, with experience in technical sales, customer service, and quality assurance. His career spans various sectors, including financial services and international remittance. This varied experience has equipped him with a comprehensive understanding of customer needs and operational standards in the industries he has worked in.