Yvonne Adjei Mensah
About Yvonne Adjei Mensah
Yvonne Adjei Mensah is a Senior Support Representative at Sendwave, where she has worked since 2020. She holds a Master's degree in Statistics from Brock University and a Bachelor's degree in Statistics and Computer Science from the University of Ghana.
Work at Sendwave
Yvonne Adjei Mensah has been employed at Sendwave, an international remittance service, as a Senior Support Representative since 2020. In this role, she provides assistance and support to customers, ensuring a smooth experience with the company's services. Her tenure at Sendwave has extended for four years, during which she has contributed to the company's commitment to facilitating international money transfers.
Education and Expertise
Yvonne Adjei Mensah holds a Master's degree in Statistics from Brock University, where she studied from 2012 to 2014. Prior to that, she earned a Bachelor's degree in Statistics and Computer Science from the University of Ghana, completing her studies from 2007 to 2011. Her educational background equips her with analytical skills and a strong foundation in data management and statistical analysis.
Background
Yvonne Adjei Mensah has a diverse professional background in customer service and sales. Before joining Sendwave, she worked as a Customer Service Representative at Accenture for ten months in 2019 to 2020. Additionally, she served as a Sales Specialist at 4finance from 2016 to 2019 and held a position as a Customer Service Representative at Sitel for eight months in 2016. Her experiences span various roles, enhancing her skills in customer relations and support.
Previous Employment Experience
Prior to her current role at Sendwave, Yvonne Adjei Mensah gained valuable experience in customer service and sales. She worked at Accenture as a Customer Service Representative from 2019 to 2020. Before that, she was a Sales Specialist at 4finance from 2016 to 2019. Additionally, she worked at Sitel as a Customer Service Representative for eight months in 2016. These roles have contributed to her expertise in customer support and service delivery.