Senso
Senso, formerly known as Senso AI, is a Toronto-based company specializing in B2B analytics and Support-as-a-Service platforms, enhancing customer support through AI-driven solutions.
Company Overview
Senso, formerly known as Senso AI, is a company based in Toronto, ON, Canada. Specializing in B2B analytics, Senso aims to streamline customer support and improve satisfaction through its innovative Support-as-a-Service platform. The company is a proud participant of the Y Combinator W24 batch and operates across various regions, including Canada and remote locations. With a small, dedicated team of 2, Senso leverages advanced AI technologies to offer enterprise solutions that enhance information flow within organizations.
Product Offering
Senso offers a Support-as-a-Service platform designed to reduce contact time and boost customer satisfaction. The platform is powered by a large language model (LLM) to centralize enterprise knowledge and facilitate information sharing across support and marketing teams. Tagged under Generative AI, SaaS, Enterprise Software, AI, and Conversational AI, Senso's tools are engineered for the modern enterprise, aiming to streamline processes and improve efficiency.
Market Regions
Senso provides its services primarily in Canada and operates in various regions, including remote and partly remote setups. This flexibility allows the company to cater to a diverse client base, ensuring accessibility and convenience regardless of geographical constraints. Senso's remote operations also underscore its commitment to modern, adaptable service delivery.
Industry and Sub-Industry
Senso operates in the B2B sector, focusing specifically on analytics. The company provides enterprise-level analytical solutions to businesses, enhancing their support and marketing functions through advanced AI technologies. By positioning itself within the B2B analytics niche, Senso addresses critical needs in data centralization and customer support.
