ServiceChannel
ServiceChannel offers a comprehensive facilities management software platform, providing solutions for work order management, asset management, preventive maintenance, and more, serving various industries globally.
ServiceChannel Overview
ServiceChannel offers a comprehensive facilities management software platform known as the ServiceChannel Platform. Trusted by over 500 leading brands globally, the platform provides visibility into all assets and work orders, enabling proactive management through preventive maintenance and work order management. ServiceChannel's solutions are aimed at achieving operational excellence, increasing revenue, and improving customer experiences through data-driven facilities solutions.
ServiceChannel Platform
The ServiceChannel Platform includes a variety of solutions such as work order software, asset management, preventive maintenance software, parts and supplies management, provider performance tracking, data analytics and insights, spend optimization, compliance and risk management, sustainability, capital planning and projects, and program transformation. These tools are designed to help businesses manage their facilities in a more efficient and cost-effective manner.
Service Provider Marketplace
ServiceChannel provides a Service Provider Marketplace that allows businesses to source high-performance providers based on actual performance data. The marketplace helps to reduce facility downtime and costs by enabling businesses to work with top providers in every trade and region. This feature ensures that clients have access to reliable service providers, enhancing operational efficiency.
Industries Served by ServiceChannel
ServiceChannel serves various industries including restaurants, grocery, retail, luxury retail, convenience stores, healthcare, financial services, spa and fitness, and education. The platform's versatile solutions cater to different business functions such as facilities management, operations, construction, sourcing and procurement, and finance, making it suitable for a wide range of commercial sectors.
ServiceChannel Managed Services
ServiceChannel Managed is a collaborative approach to facilities management-as-a-service. Offering less work and cost for clients while delivering better results, this service includes day-to-day facilities operations, provider sourcing, and network management. The managed services are aimed at providing strategic guidance and daily support, helping businesses to continuously evolve and improve their facilities management efforts.
ServiceChannel Integration and Support
ServiceChannel offers integration services and a dedicated support platform for both customers and providers. The company also provides a variety of resources including blogs, case studies, ebooks, events, podcasts, reports, tools, videos, and webinars. These resources help clients maximize the platform's value and stay updated on industry best practices.
Data Analytics and Insights
ServiceChannel's platform includes advanced data analytics and insights, allowing businesses to make proactive decisions backed by real-time data. The platform supports compliance and risk management by tracking all compliance and risk mitigation measures in one place. These features enable businesses to optimize their facilities management programs and enhance overall operational efficiency.
Sustainability and Capital Planning
ServiceChannel's sustainability solutions help businesses meet rising consumer expectations with efficient, low-emissions buildings and equipment. The platform also offers capital planning and projects solutions, providing a single source for accurate data at every stage of planning, building, evaluating, and maintaining capital assets. These solutions support long-term strategic objectives and day-to-day operational needs.
Facilities Management Maturity Assessment
ServiceChannel offers a free facilities management Maturity Assessment to help businesses evaluate their current facilities management practices. This assessment provides valuable insights into the effectiveness of existing facilities management processes and identifies areas for potential improvement. It serves as a starting point for businesses looking to enhance their operational excellence and overall efficiency.