Servion Global Solutions
Servion Global Solutions provides customer experience solutions for contact centers, offering services such as cloud migration, managed services, digital engineering, and workforce optimization.
Services
Servion Global Solutions specializes in delivering comprehensive customer experience (CX) solutions for contact centers. The company offers cloud contact center migration services, managed services with 24x7 support covering applications, infrastructure, and networking. Additionally, Servion provides workforce optimization services and digital engineering services aimed at developing custom products and applications. They incorporate automation and self-service technologies to help reduce operational costs by up to 30%.
Customer Experience Solutions
Servion Global Solutions employs over 1100 CX professionals dedicated to helping enterprises improve their customer experience. They have successfully assisted 600 enterprises globally in enhancing their customer interactions. Their services include the implementation of conversational AI to improve customer interaction and the provision of CRM connectors to streamline customer relationship management.
Digital Engineering Services
In the realm of digital engineering, Servion Global Solutions offers services to develop custom products and applications tailored to meet the specific needs of their clients. These services are designed to help businesses advance their technological capabilities and drive innovation. By leveraging advanced digital engineering strategies, Servion aids enterprises in achieving their operational goals efficiently.
Infrastructure and Networking Solutions
Servion Global Solutions provides robust infrastructure and networking solutions to support their clients' IT environments. Their services include SD WAN solutions, which enhance networking capabilities and improve overall connectivity. By offering comprehensive support and expertise in managing infrastructure and networking, Servion helps businesses maintain optimal performance levels and ensure seamless operations.