Abdul Kadir
About Abdul Kadir
Abdul Kadir serves as the Vice President of the Customer Experience Platform Group at Servion Global Solutions, a position he has held since 2013. He has extensive experience in project delivery and solutions engineering, with a strong focus on customer experience and innovation across diverse global markets.
Work at Servion Global Solutions
Abdul Kadir has been serving as the Vice President of the Customer Experience Platform Group at Servion Global Solutions since 2013. In this role, he has been instrumental in redefining customer experience through various collaboration channels tailored to specific customer verticals. Prior to this position, he worked as the Head of Project Delivery from 2006 to 2011, where he managed project execution and delivery processes. His long tenure at Servion Global Solutions reflects his commitment to enhancing customer engagement and operational efficiency.
Current Role at Dimension Data India Pvt. Ltd.
Since 2018, Abdul Kadir has held the position of National Lead for Solutions Engineering at Dimension Data India Pvt. Ltd. in Bangalore. In this capacity, he leads initiatives focused on solutions engineering, leveraging his extensive experience in customer experience and project delivery. His role involves defining and grooming new business lines, showcasing his ability to innovate and drive growth within the organization.
Education and Expertise
Abdul Kadir earned his Bachelor's degree in Computer Science from N M S S Vellaisamy Nadar College, where he studied from 1990 to 1993. His educational background has provided a strong foundation for his career in technology and customer experience. His expertise includes leadership roles in self-service and managed support services, demonstrating his capability to lead teams and projects effectively.
Global Experience and Market Exposure
Abdul Kadir possesses extensive global working exposure, having operated in diverse markets including the US, Middle East, and India. This experience has equipped him with a broad understanding of various customer needs and market dynamics. His ability to navigate different cultural and business environments enhances his effectiveness in driving customer experience initiatives across regions.