Dayalan Ramsey
About Dayalan Ramsey
Dayalan Ramsey is the Vice President and Delivery Head of Managed Services at Servion Global Solutions, where he has worked since 2020. He has extensive experience in managing delivery teams for Global Fortune 500 customers and has held various leadership roles at Cognizant and Tata Consultancy Services over his career.
Current Role at Servion Global Solutions
Dayalan Ramsey serves as the Vice President and Delivery Head for Managed Services at Servion Global Solutions. He has held this position since 2020, overseeing delivery operations in Chennai, Tamil Nadu, India. In this role, he is responsible for managing service delivery and ensuring client satisfaction for various managed services.
Previous Experience at Cognizant
Prior to his current role, Dayalan Ramsey worked at Cognizant in various senior positions. He served as Service Delivery Director and Senior Director from 2018 to 2020, focusing on service delivery for clients. His earlier roles at Cognizant included Lead Pre-sales Solution Architect, Lead - Global Managed Services, and Director of Delivery Excellence, contributing to his extensive experience in managing delivery teams.
Educational Background
Dayalan Ramsey holds a Master of Engineering (M.Eng.) in Industrial Engineering from Anna University, which he completed from 1991 to 1992. He also earned a Bachelor of Engineering (B.E.) in Agricultural Engineering from Tamil Nadu Agricultural University, where he studied from 1985 to 1989. His educational background supports his expertise in engineering and management.
Career History and Expertise
Dayalan Ramsey has a diverse career spanning over three decades in the IT and engineering sectors. He began his career as an Instructor at TAFE - Tractors and Farm Equipment Limited and later worked at Tata Consultancy Services as a Consultant. His extensive experience includes managing offshore and onsite delivery teams for Global Fortune 500 customers, with a strong focus on program management and outsourcing engagements.
Skills in IT and Solutions Development
Dayalan Ramsey possesses significant expertise in pre-sales and technical support within the IT industry. His background includes solutions development and managing complex outsourcing engagements, which are critical skills for his roles in service delivery and client management.