Ilias Basha Shaik
About Ilias Basha Shaik
Ilias Basha Shaik is a Technical Lead with over 12 years of experience in the IT industry, specializing in IVR applications and deployment. He has held various roles across multiple companies, including Ooredoo Qatar and Servion Global Solutions, and has a strong background in project delivery across several countries.
Current Role at Servion Global Solutions
Ilias Basha Shaik serves as a Technical Lead at Servion Global Solutions, a position he has held since 2019. In this role, he is responsible for overseeing technical projects and leading a team in Bahrain. His expertise in IVR applications and deployment contributes to the company's focus on delivering innovative solutions in the telecommunications sector.
Previous Experience at Ooredoo Qatar
Ilias Basha Shaik worked at Ooredoo Qatar in various capacities from 2013 to 2018. He initially served as an IVR Consultant for four years, where he specialized in IVR applications. He later advanced to the role of Team Lead, managing projects related to Unified Communications and overseeing the Hosted Telephony portfolio, Telepresence, and IPCC platform/IVR.
Career at Servion Global Solutions
Prior to his current role, Ilias Basha Shaik was employed at Servion Global Solutions from 2009 to 2011 as a Software Engineer Trainee and then as a Software Engineer. His early experiences at Servion laid the foundation for his technical expertise, which he has further developed throughout his career.
Education and Academic Background
Ilias Basha Shaik completed his Master of Computer Applications (M.C.A) in Software Engineering at Mesco Institute of Management and Computer Sciences (MIMCS) from 2005 to 2008. He also holds a Bachelor of Commerce (B.Com) degree with a focus on Computers from Sri Krishnadevaraya University, which he completed from 2002 to 2005.
Professional Achievements and Expertise
With over 12 years of techno-functional experience in the IT industry, Ilias Basha Shaik has a proven track record of delivering projects across multiple geographies, including India, Singapore, the UK, the USA, Oman, Qatar, and Bahrain. He has served as a Subject Matter Expert for Cisco-based IVR delivery during a telephony transformation program at Accenture, showcasing his expertise in the field.