Indrajith Pc
About Indrajith Pc
Indrajith Pc is a Technical Specialist with over 12 years of experience in Contact Centre projects, currently working at Servion Global Solutions in New Jersey. He has a strong background in technical customer support and project management, with expertise in various Cisco systems.
Work at Servion Global Solutions
Indrajith Pc currently serves as a Technical Specialist at Servion Global Solutions, a position he has held since 2023 in New Jersey, United States. His role involves swiftly ramping up Contact Centre projects across multiple platforms. Prior to this, he worked at Servion Global Solutions in various capacities, including as a Senior Engineer and Cisco UC/IPCC Engineer. His extensive experience at the company highlights his expertise in the Contact Centre domain.
Education and Expertise
Indrajith Pc earned a Bachelor of Technology (B.Tech.) in Electronics & Communication Engineering from Calicut University, where he studied from 2007 to 2011. His educational background provides a solid foundation for his technical skills. He possesses over 12 years of experience in technical customer support, escalation management, and network and solution design, among other areas. His expertise includes a comprehensive understanding of Contact Centre concepts and various Cisco systems.
Background
Indrajith Pc began his career at Servion Global Solutions, where he worked as a Cisco UC/IPCC Engineer from 2012 to 2015. He then transitioned to Tata Consultancy Services as a Systems Engineer from 2015 to 2018. After returning to Servion Global Solutions, he held the position of Senior Engineer until 2022. His diverse roles have contributed to his extensive knowledge and skills in the technical field.
Achievements
Indrajith Pc has demonstrated abilities in leading and guiding project teams to deliver projects to clients within specified timeframes and specifications. His data-driven and detail-oriented approach, combined with a people-first leadership style, has enabled him to effectively manage various technical projects. His experience with Cisco systems further underscores his capability in the Contact Centre industry.