Joydeep Saha
About Joydeep Saha
Joydeep Saha is a Senior Engineer with expertise in Contact Center solutions, emphasizing usability and performance improvements. He has a background in software engineering and has worked with Servion Global Solutions and HCL Technologies in various roles across India.
Work at Servion Global Solutions
Joydeep Saha currently holds the position of Senior Engineer at Servion Global Solutions, having joined the company in 2022. He previously worked at the same organization as a Software Engineer from 2019 to 2021, contributing to projects focused on contact center solutions. His role involves enhancing usability and performance improvements. Additionally, he began his career at Servion as a Software Engineer Trainee from 2018 to 2019. His experience at Servion spans various roles, demonstrating his growth within the company.
Previous Experience at HCL Technologies
Before his current role at Servion Global Solutions, Joydeep Saha worked as a Lead Engineer at HCL Technologies from 2021 to 2022. His tenure lasted for seven months in Bengaluru, Karnataka, India. This position allowed him to further develop his engineering skills and contribute to significant projects in the technology sector.
Education and Expertise
Joydeep Saha earned a Bachelor's degree in Computer Science and Engineering from Hindustan University, where he studied from 2012 to 2018. His educational background also includes completing his Higher Secondary education at Bharatiya Vidya Bhavan's from 2012 to 2014 and Secondary education at Holy Cross School Agartala from 2006 to 2012. He has expertise in contact center solutions, focusing on usability and performance improvements, and has a proven history of developing efficient and cost-effective projects.
Early Career and Roles
Joydeep Saha began his professional journey as a Guest Delight Associate at Domino's, where he worked for six months in 2017. He then transitioned to Servion Global Solutions, starting as a Software Engineer Trainee in 2018. This progression showcases his commitment to developing his skills in the technology and customer service sectors before advancing to more technical roles.
Learning and Adaptability
Joydeep Saha is recognized for his ability to quickly learn and master new technologies. He demonstrates effectiveness in both team-oriented and self-directed work environments. This adaptability has been a key factor in his successful career in engineering and project development.