Manogaran Devaraj
About Manogaran Devaraj
Manogaran Devaraj serves as the Principal Solution Architect for Cisco UC, UCCE, PCCE, and HCS at Servion Global Solutions in Chennai, India, where he has worked for 19 years. He specializes in disaster recovery planning and leads a team of over 40 professionals across the APAC, India, and Europe regions.
Work at Servion Global Solutions
Manogaran Devaraj has been serving as the Principal Solution Architect for Cisco UC, UCCE, PCCE, and HCS at Servion Global Solutions since 2005. His role involves overseeing solution design and implementation for Cisco Contact Center Solutions. He leads a team of over 40 professionals, which includes 4 Technical Managers and 20 Senior Networking Consultation Engineers. His leadership extends across the APAC, India, and Europe regions, contributing to the company's strategic initiatives in these markets.
Education and Expertise
Manogaran Devaraj holds multiple degrees from Annamalai University, Annamalainagar. He completed his Bachelor of Science from 2008 to 2011, followed by two Master of Science degrees, one from 2012 to 2014 and another from 2014 to 2017. His educational background supports his specialization in disaster recovery planning for Cisco Contact Center Solutions, enhancing his capability in solution design and implementation.
Background
Manogaran Devaraj has accumulated 20 years of experience in the field of solution design, development, implementation, and performance management. His expertise specifically focuses on UCCE, HCS, PCCE, and UC/IP Telephony and Multichannel solutions. His extensive experience has equipped him with the skills necessary to lead large teams and manage complex projects effectively.
Leadership and Team Management
In his current role, Manogaran Devaraj leads a diverse team of over 40 members. This includes 4 Technical Managers and 20 Senior Networking Consultation Engineers. His leadership is pivotal in driving the Cisco practice within Servion Global Solutions, ensuring that the team meets its objectives and delivers high-quality solutions to clients across various regions.