Mousumi Daripa
About Mousumi Daripa
Mousumi Daripa is an Executive Engineer with expertise in Contact Center Technology solutions, currently employed at Servion Global Solutions in Pune, India. She holds a diploma in Electronics & Communications Engineering from Govt. Womens Polytechnic Ranchi and has a background in the information technology and services industry.
Work at Servion Global Solutions
Mousumi Daripa has been employed at Servion Global Solutions since 2015, where she holds the position of Executive Engineer. In this role, she focuses on implementing and managing Contact Center Technology solutions. Her tenure at Servion has spanned over nine years, during which she has contributed to various projects and initiatives within the organization. The company is known for its expertise in customer engagement solutions, and Daripa plays a key role in enhancing the technological capabilities offered to clients.
Education and Expertise
Mousumi Daripa completed her Diploma in Electronics & Communications Engineering at Govt. Womens Polytechnic Ranchi from 2008 to 2011. This educational background has equipped her with a solid foundation in engineering principles and technologies. She possesses strong skills in IPT, UCCE, and PCCE technologies, which are essential in the field of contact center solutions. Her expertise allows her to effectively implement and manage complex technology systems.
Background
Before joining Servion Global Solutions, Mousumi Daripa worked at TATA Communications Ltd. (formerly known as VSNL) as an Associate Network Engineer from 2011 to 2015. During her four years at TATA Communications, she gained valuable experience in network engineering, which contributed to her professional development in the information technology and services industry. Her background in both network engineering and contact center technology has shaped her career trajectory.
Professional Experience in IT and Services Industry
Mousumi Daripa has a demonstrated history of working in the information technology and services industry. Her career spans over a decade, beginning with her role as an Associate Network Engineer at TATA Communications Ltd. and continuing with her current position at Servion Global Solutions. This extensive experience has provided her with a comprehensive understanding of the industry and its technological demands.