Rajesh Mavillapalli
About Rajesh Mavillapalli
Rajesh Mavillapalli is a Network Engineer with over 4 years of experience specializing in the Cisco UCCE Platform and contact center solutions. He has worked at Servion Global Solutions since 2013 and holds a degree from Anna University.
Work at Servion Global Solutions
Rajesh Mavillapalli has been employed at Servion Global Solutions as a Network Engineer since 2013. His role involves working with the Cisco UCCE Platform, where he specializes in contact center solutions. With over 11 years of experience at the company, he has developed expertise in various Cisco contact center components, including inbound self-service (IVR) and Customer Voice Portal (CVP). His contributions to the organization focus on enhancing network performance and ensuring effective communication solutions for clients.
Education and Expertise
Rajesh Mavillapalli completed his Bachelor's degree at Anna University from 2009 to 2012. His academic background laid the foundation for his career in network engineering. He holds a Cisco certification, which signifies his proficiency in network engineering and contact center solutions. This formal education, combined with his practical experience, has equipped him with the skills necessary to excel in his field.
Background
Rajesh Mavillapalli began his career as a Network Engineer at Origin Itfs in 2013, where he worked for 9 months in Chennai, Tamil Nadu, India. This initial experience provided him with valuable insights into network engineering and contact center technologies. Following his tenure at Origin Itfs, he joined Servion Global Solutions, where he has continued to build his career over the past 11 years.
Professional Experience in Cisco UCCE Platform
With over 4 years of specialized experience in the Cisco UCCE Platform, Rajesh Mavillapalli focuses on contact center solutions. His hands-on experience with Cisco contact center components, including inbound self-service (IVR) and Customer Voice Portal (CVP), allows him to effectively address client needs and optimize contact center operations. His technical skills contribute to the successful implementation and management of contact center technologies.