Syed Irfan
About Syed Irfan
Syed Irfan is a Cisco UCCE Architect with over 20 years of experience in the Contact Centre and Telephony domain, currently serving as a Senior UC Architect at Getronics in London. He specializes in architecture assurance and has held various positions in prominent companies, demonstrating expertise in complex designs and project methodologies.
Work at Servion Global Solutions
Syed Irfan has been associated with Servion Global Solutions since 2010, currently holding the position of Senior Technical Manager. He has also served as a Cisco UCCE Architect since 2016. In these roles, he is responsible for solution consulting, design, delivery, and bespoke integrations. His experience at Servion includes working on complex designs across multiple geographies and various technologies.
Previous Experience at Cognizant
Before joining Servion Global Solutions, Syed Irfan worked at Cognizant as a Senior Manager - Projects from 2019 to 2021. During his tenure in Edinburgh, United Kingdom, he managed various projects and contributed to the strategic planning and execution of initiatives within the organization.
Experience at Getronics
Currently, Syed Irfan is employed at Getronics as a Senior UC Architect since 2021. Based in London, England, he leverages his extensive experience in the Contact Centre and Telephony domain to design and implement end-to-end solutions. His role involves architecture assurance, planning, and tactical remediation of high-risk projects.
Education and Expertise
Syed Irfan holds a Master of Computer Applications (MCA) degree, which he completed from 2000 to 2004. His educational background in Computer Science has equipped him with the necessary skills to excel in his field. He possesses in-depth knowledge of project methodologies, change management procedures, phased migrations, and risk mitigation planning.
Background in Contact Centre Solutions
With over 20 years of experience in the Contact Centre and Telephony domain, Syed Irfan specializes in designing and implementing end-to-end solutions. His expertise includes architecture assurance and managing high-risk projects, making him a valuable asset in the industry.