Vinoth Sankar
About Vinoth Sankar
Vinoth Sankar is a Team Lead at Servion Global Solutions in Jeddah, Saudi Arabia, where he has worked since 2016. He has extensive experience in technical services and network consultation, with a background in Cisco voice networks and ITIL standards.
Work at Servion Global Solutions
Vinoth Sankar has been employed at Servion Global Solutions since 2009, holding various positions over the years. He currently serves as Team Lead in Jeddah, Saudi Arabia, a role he has occupied since 2016. Prior to this, he worked as a Team Lead in Riyadh for 11 months from 2015 to 2016. His earlier roles include Network Consultation Engineer from 2009 to 2011 and Senior Engineer in Technical Services from 2011 to 2014, both based in Chennai, India. Additionally, he worked as a Senior Engineer in Technical Services for Projects in Riyadh from 2014 to 2015.
Education and Expertise
Vinoth Sankar holds a Bachelor's Degree in Business Administration from Periyar University, which he completed from 2002 to 2005. He furthered his education by obtaining a Master's Degree in Computer Application from SRM University between 2005 and 2008. His professional expertise includes preparing support-related documentation for Cisco voice networks and working with NOC support processes aligned with ITIL standards. He is also skilled in configuring and troubleshooting Cisco UCCE, UCCX, and PCCE applications within contact center environments.
Background
Vinoth Sankar has a diverse background in technical roles within the telecommunications sector. His career at Servion Global Solutions spans over a decade, during which he has gained extensive experience in various engineering and leadership positions. His work has primarily focused on providing technical support and consultation for Cisco systems, particularly in relation to voice networks and contact center solutions.
Achievements
Vinoth Sankar has been a part of the Cisco Advance Services Team, where he has provided technical support for the Saudi Electricity Company in Jeddah. His contributions in this role demonstrate his capability in handling complex technical challenges and supporting critical infrastructure. His work in configuring and troubleshooting Cisco applications has also contributed to the efficiency of contact center operations.