Amila Puskar, Mha
About Amila Puskar, Mha
Amila Puskar is a Client Success Manager at SharpenCX with a background in health care administration and management. She has held various roles in compliance, operations, and community outreach, demonstrating a strong commitment to process improvement and business expansion.
Current Role at SharpenCX
Amila Puskar serves as a Client Success Manager at SharpenCX, a position she has held since 2022. In this role, she focuses on enhancing client relationships and ensuring customer satisfaction. Her responsibilities include driving implementation projects and expanding business into new markets, which align with her interests in community outreach and process improvement.
Previous Experience
Amila Puskar has a diverse background with various roles across different organizations. She worked as a Director of Operations at Next Gen Neuro from 2019 to 2022. Prior to that, she held multiple internships, including a Compliance Intern at Eskenazi Health in 2018, an Administrative Intern at IntraDiagnostics in 2018, and a Communications Intern at The Julian Center in 2016. Additionally, she served as an Operations Coordinator at IntraDiagnostics in 2019 and as a Peer Mentor for the 21st Century Scholars Program from 2015 to 2016.
Educational Background
Amila Puskar earned her Master's Degree in Health/Health Care Administration/Management from Indiana University–Purdue University Indianapolis, completing her studies from 2017 to 2019. She also holds a Bachelor’s Degree in Health Services Management from the same institution, which she obtained from 2014 to 2017. Her educational background supports her career in client success management and health administration.
Skills and Interests
Amila Puskar has a strong interest in community outreach, customer success management, and process improvement. She is passionate about utilizing feedback systems and data to streamline workflows and enhance operational efficiency. Her skills in these areas contribute to her effectiveness in her current role and previous positions.
Early Career
Amila Puskar began her career as a Retail Sales Associate at JCPenney from 2014 to 2015. This early experience provided her with foundational skills in customer service and sales, which have been beneficial in her subsequent roles in client success and operations.