Dean Fagot
About Dean Fagot
Dean Fagot serves as the Regional Sales Director at SharpenCX, where he has successfully maintained a new logo sales pipeline exceeding $900k. With over 15 years of experience in technology sales, he has held various roles in notable companies, focusing on contact center solutions and strategic sales approaches.
Current Role at SharpenCX
Dean Fagot serves as the Regional Sales Director at SharpenCX, a position he has held since 2023. In this role, he has successfully maintained a new logo sales pipeline exceeding $900k using Salesforce CRM. He collaborates closely with the sales VP and marketing team to identify new opportunities and strategize outreach efforts. His focus is on driving sales growth and enhancing client relationships within the organization.
Previous Experience in Technology Sales
Dean Fagot has over 15 years of experience in technology sales, particularly in the contact center as a service (CCaaS) domain. He has held various positions, including Senior Business Account Executive at Carousel Industries, Enterprise Account Executive at Connection, and Account Executive at LiveVox. His experience spans multiple companies, where he utilized a strategic consultant sales approach across contact centers, telephony, SaaS, and hardware-based solutions.
Educational Background
Dean Fagot studied Marketing at Southeastern Louisiana University, where he earned a Bachelor of Science degree. He also attended Jesuit High School of Tampa. Additionally, he received military training at the U.S. Army, where he studied Infantry Officer and achieved a commission.
Sales Strategy and Client Management
Throughout his career, Dean has fostered strong relationships with C-suite leaders to manage business frameworks and secure new contracts. He has led successful implementations of AI, NLP, and omnichannel platforms to drive business results for clients. His ability to quickly resolve client issues and respond to complex challenges has been a significant aspect of his sales approach.
Career Timeline and Key Positions
Dean Fagot's career includes various key positions in sales across multiple organizations. He worked at Verizon as an Enterprise Account Manager from 2001 to 2007, followed by roles at Qwest Communications and Comcast Business. He spent four years at Presidio in Managed Services, Cloud, and Telecom, and three years at VoxGen as an Enterprise Account Manager. His diverse experience has equipped him with a comprehensive understanding of the technology sales landscape.