Jacob Aronstam
About Jacob Aronstam
Jacob Aronstam is a Customer Success Engineer at SharpenCX, where he has worked since 2023. He has extensive experience in technical roles, having previously held positions at Infosys and Genesys, and holds a Bachelor of Science in Computer Networking and Information Technology from Purdue University.
Work at Sharpen
Jacob Aronstam has been employed at SharpenCX as a Customer Success Engineer since 2023. In this role, he focuses on ensuring customer satisfaction and optimizing the use of SharpenCX's solutions. His work is based in Indianapolis, Indiana, where he collaborates with clients to enhance their experience with the company's products.
Previous Experience at Infosys
Before joining SharpenCX, Jacob worked at Infosys as a Technical Lead from 2020 to 2023. During his tenure, he managed technical projects and provided leadership to teams, contributing to the successful delivery of services and solutions.
Career at Genesys
Jacob's career at Genesys spans multiple roles over several years. He served as a Senior System Engineer from 2013 to 2014, a Technical Lead from 2018 to 2020, and held various positions including Enterprise Account Engineer and Strategic Team Lead from 2012 to 2016. His experience at Genesys involved working on system engineering and account management, primarily in the Indianapolis, Indiana Area.
Education and Expertise
Jacob Aronstam earned a Bachelor of Science degree in Computer Networking and Information Technology from Purdue University. He attended the university from 2008 to 2012, acquiring foundational knowledge and skills relevant to his career in technology and customer success.