Nicholas Rankin
About Nicholas Rankin
Nicholas Rankin is a DevOps Engineer with expertise in AWS infrastructure management and a strong background in software development. He has worked in various roles in the technology sector, including positions at Genesys, North American Lighting, and Interactive Intelligence.
Current Role at Sharpen
Nicholas Rankin has been employed as a DevOps Engineer at Sharpen since 2019. In this role, he focuses on optimizing cloud-based operations and managing AWS infrastructure. His work contributes to the efficiency and reliability of the company's software solutions, enhancing the overall performance of their communication systems.
Previous Experience at Genesys
Before joining Sharpen, Nicholas worked at Genesys as a Senior Pre-Sales Engineer from 2014 to 2019. During his five years in this position, he was based in Indianapolis, Indiana. His role involved engaging with clients to understand their needs and demonstrating how Genesys solutions could meet those requirements.
Background in IT and Programming
Nicholas has a diverse background in IT and programming. He served as an IT Intern at North American Lighting for two months in 2010. Following that, he worked as a Programmer at Radiac Abrasives from 2011 to 2012. He also gained experience as an Application Developer at Interactive Intelligence from 2012 to 2014, further developing his technical skills.
Education and Expertise
Nicholas Rankin earned a Bachelor of Science in Computer Engineering from the University of Illinois Urbana-Champaign, completing his studies from 2008 to 2012. His education provided him with a solid foundation in both backend and frontend technologies, including proficiency in C++, C#, and NodeJS. He has expertise in AWS infrastructure management, which is essential for optimizing cloud-based operations.
Industry Experience
Nicholas has a background in the communications software industry, which involves developing and maintaining systems for effective communication solutions. His experience in this sector has equipped him with the skills necessary to address the unique challenges faced by organizations in delivering reliable communication services.