Timothy Alan
About Timothy Alan
Timothy Alan serves as the Director of Cloud Operations at SharpenCX, where he focuses on enhancing technology efficiency and mitigating risks in cloud systems. He has extensive experience in cloud infrastructure and systems engineering, having held key positions at various organizations including Plum Voice, International Speedway Corporation, and Rekor Systems.
Work at Sharpen
Timothy Alan currently serves as the Director of Cloud Operations at SharpenCX, a position he has held since 2023. In this role, he focuses on enhancing cloud infrastructure and operations. He has successfully led the integration of Sharpen, WebText, and PlumVoice into a unified team, demonstrating his capability in fostering collaboration and efficiency within the organization.
Previous Experience at Plum Voice
Before joining SharpenCX, Timothy worked at Plum Voice as the Director of Infrastructure Operations for six months in 2023. During his tenure, he successfully upgraded PCI firewalls in two physical data centers in November 2023, showcasing his expertise in security and infrastructure management.
Career at Rekor Systems
Timothy served as the Director of Cloud Infrastructure at Rekor Systems from 2020 to 2022. His role involved overseeing cloud operations and infrastructure, contributing to the company's technological advancements during his two-year tenure in Orlando, Florida.
Background in Systems Engineering
Timothy has extensive experience in systems engineering, having worked as a Senior Systems Engineer at International Speedway Corporation from 2012 to 2013 and at Voxeo from 2007 to 2012. His background includes a focus on identifying and mitigating Single Points of Failure in technology systems, as well as automating system components to enhance efficiency.
Education and Certifications
Timothy is a certified NLP Master Practitioner and Hypnotist, specializing in helping individuals with self-worth and emotional issues. He also achieved AWS DevOps Professional Certification in March 2020, reflecting his commitment to professional development in cloud operations and technology.