Daniel Schiavone
About Daniel Schiavone
Daniel Schiavone is the VP of Customer Experience at SingleOps in Atlanta, Georgia, with extensive experience in customer success and account management roles.
Current Role at SingleOps
Daniel Schiavone is the Vice President of Customer Experience at SingleOps in Atlanta, Georgia, United States. In this position, he oversees the strategic initiatives to enhance customer interactions and satisfaction. His role involves collaborating with various departments to ensure that customer feedback is integrated into product development and service improvement.
Past Roles at SingleOps
Before becoming the Vice President of Customer Experience, Daniel Schiavone held several significant positions at SingleOps. From 2023 to 2024, he served as the Director of Customer Success. Prior to that, from 2021 to 2023, he worked as the Director of Customer Experience, Strategic Accounts. In these roles, he focused on customer retention, satisfaction, and implemented strategies to foster long-term customer relationships.
Previous Experience at Gather and Tripleseat
Daniel Schiavone has also worked extensively in customer success and account management at Gather and Tripleseat. He was the National Account Manager at Tripleseat for 11 months in 2020-2021. At Gather, he served various roles, including Manager of the Strategic Customer Success Team for one month in 2020 and Enterprise Customer Success Manager - Team Lead from 2016 to 2020. His work at these companies contributed to their operational success and customer satisfaction.
Educational Background
Daniel Schiavone earned his Bachelor of Arts in Speech Communication from The University of Georgia, where he studied from 2006 to 2010. His educational background in speech communication has been instrumental in his professional success, aiding in effective communication and relationship building with customers and team members.
Experience in Strategic Sales and Renewals
Daniel Schiavone's career includes significant experience in strategic sales and service/support renewals. He worked at ServiceSource as a Service/Support Renewals Account Manager for VMware from 2013 to 2015. Additionally, he held a strategic sales role at Agility Recovery Solutions from 2010 to 2012. This experience has provided him with a strong foundation in sales strategies and customer support.