Drew Alderman
About Drew Alderman
Drew Alderman is a Customer Success Manager at SingleOps in Atlanta, Georgia, with a background in environmental science and a decade of experience in various roles.
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Drew Alderman is currently serving as a Customer Success Manager at SingleOps in Atlanta, Georgia, United States. His role focuses on ensuring customer satisfaction and success, drawing from his extensive background in environmental sciences and customer service.
SingleOps Customer Success Manager
Drew Alderman began his journey at SingleOps as an Implementation Specialist from 2022 to 2023. In his current role as a Customer Success Manager, he integrates his technical expertise and customer service skills to help clients achieve their goals. This progression showcases his dedication to customer satisfaction within the B2B SaaS market.
Experience in Environmental Compliance
Before transitioning to the tech industry, Drew Alderman accumulated significant experience in environmental compliance. He served as an Environmental Specialist with the North Carolina Department of Environmental Quality from 2019 to 2022 and as a Natural Resources Specialist at Equinox Environmental from 2013 to 2019 in Asheville, North Carolina. His early career included hands-on roles such as Aquatic Invasive Species Technician for the Wyoming Game & Fish Department in 2012.
Educational Background in Environmental Science
Drew Alderman holds a Bachelor of Science degree in Environmental Science from Queens University of Charlotte, where he studied from 2009 to 2012. His formal education laid the foundation for his career in environmental sciences, giving him the knowledge needed for various technical environmental projects.
Skills in Data Collection and Customer Service
Over a decade of hands-on experience has honed Drew Alderman’s skills in research, data collection, outreach, and relationship building. He has a proven track record of solving complex problems and delivering excellent customer service. His passion for learning new software and knowledge acquisition drives his continuous improvement and effectiveness in his current role.