Damien Richard
About Damien Richard
Damien Richard is a Customer Support Specialist with experience in remote customer service roles. He previously held positions at Recharge and Shopify, contributing to customer support teams for several years.
Work at Skio
Damien Richard has been employed at Skio as a Customer Support Specialist since 2022. In this role, he is responsible for assisting customers with inquiries and providing support to enhance their experience with the company's services. His position involves direct interaction with clients, addressing their needs, and ensuring satisfaction with the products offered by Skio.
Previous Experience at Recharge
Prior to joining Skio, Damien worked at Recharge as a Tier 2 Team Lead from 2020 to 2022. During his two years in this remote position, he managed a team responsible for customer support operations. His role included overseeing team performance, resolving complex customer issues, and implementing best practices to improve service delivery.
Experience at Shopify
Damien Richard served as the Oberlo Customer Service Manager at Shopify from 2018 to 2020. In this remote role, he managed customer service operations for the Oberlo platform. His responsibilities included leading a team, ensuring effective communication with users, and enhancing the overall customer experience.
Career Background
Damien Richard has built a career in customer support, with experience spanning several years in remote positions. His professional journey includes significant roles at notable companies such as Shopify and Recharge, where he developed skills in team leadership and customer service management.