smartQED
smartQED provides a visual workspace for collaborative investigations and cause analysis, featuring AI-powered tools to enhance productivity and efficiency.
Services
smartQED provides a visual workspace designed for efficient collaborative investigations and cause analysis. The company offers AI-powered recommendations to help jumpstart problem solving, significantly raising the efficiency and productivity of Operations & Support Teams by 30% or more. Additionally, smartQED offers customization services, including configuration and integrations with other tools, as well as training and best practices consulting specifically for IT incident resolution.
Products
smartQED features an AI-powered Investigation Map to visualize incidents and facilitate quicker resolutions. The company offers a QED Slack App and a QED Jira App, with the smartQED for Jira App released in August 2022. The platform includes a Recommendation Engine that continuously analyzes problems and recommends likely causes and solutions. Users can also leverage automated summary reports that multiple users can update simultaneously for better collaboration.
AI-Powered Solutions
smartQED uses a Recommendation Engine powered by machine learning to continuously analyze problems and suggest likely causes and solutions. The platform's AI-powered Investigation Map provides a visual interface for incident tracking and resolution, facilitating faster and more efficient problem-solving processes.
Integrations and Applications
smartQED offers integrations with popular tools such as Slack and JIRA, enhancing its utility in various workflow environments. The company also provides a QED Slack App and a QED Jira App to streamline operations and support collaborations. Additionally, smartQED is part of the Microsoft for Startups program and is available as an application in the Azure Marketplace.
Pricing
smartQED offers a range of subscription plans including a free tier for up to 10 users, with additional plans such as Team, Team Plus, Business, and Business Plus. All plans come with a 30-day free trial that requires no credit card. Subscription options include both monthly and yearly payment plans, and the platform provides a free account option with no credit card required to get started.