Stefanini Group
Stefanini Group is a global IT services company offering a wide range of solutions, including automation, cloud, IoT, and UX, with a presence in 41 countries and over 32,000 employees.
Services
Stefanini Group offers a diverse range of services tailored to different business needs. Their offerings include service desk, field service, and outsourcing (BPO). They are specialized in digital transformation, and their services encompass next-gen applications, artificial intelligence, automation, analytics, cloud enablement, digital workplace & infrastructure, digital marketing, and cybersecurity. These services aim to help businesses improve their operational efficiency, enhance customer experience, and drive innovation.
Global Presence
The Stefanini Group has established a global presence, operating in 41 countries with over 32,000 employees. This widespread presence allows them to provide their diverse portfolio of solutions to a variety of regions and industries around the world, ensuring localized support and services. Their international footprint includes Innovation Centers in Brazil, Romania, Singapore, and the United States, where new technologies and ideas are continuously developed and tested.
Industries Served
Stefanini Group provides solutions to a wide array of industries. These include automotive, digital banking and finance, education, digital health and trial retention outsourcing services, retail, and manufacturing. They leverage their expertise in digital transformation to deliver industry-specific solutions such as smart manufacturing with sensors and IoT platforms integrated with AI chatbots. Their ventures like Topaz and Capital Market focus on financial solutions, while Orbitall enhances traditional banking services and automates business processes.
Innovative Solutions
Stefanini Group is committed to innovation, offering advanced solutions like the intelligent virtual assistant, Sophie. They also provide cybersecurity solutions through joint ventures like Stefanini Rafael and Cyber Smart Defence, ensuring comprehensive protection for their clients. Their SandBox initiative allows for the testing and development of new technologies. Additionally, their ventures in digital business and marketing strategies, such as Stefanini Inspiring and Gauge, help businesses stay ahead in the digital landscape.
Achievements and Recognition
Stefanini Group has received notable recognition for their services and solutions. They achieved a Net Promoter Score (NPS) of +65.4, indicating high customer satisfaction. Gartner recognized them as a Representative Vendor in Core Banking Systems in Latin America. The company's strategic acquisitions, including Solve.it in Italy and Safeway Consultancy in Brazil, have expanded their capabilities and offerings, further solidifying their position in the market.