Surge AI
Surge AI is the world's largest RLHF platform, providing elite data labeling tools and workforce in over 30 languages for companies and research labs with complex needs.
Services Offered by Surge AI
Surge AI provides a variety of services designed to meet the needs of companies and research labs with complex data labeling tasks. The company offers a fully managed service that includes data labeling tools and an elite workforce capable of working in 30+ languages. Surge AI supports simple image categorization to complex hate speech labeling projects. Their platform includes chat and messaging controls for communication with data labelers and tools like a WYSIWYG editor for customizable data labeling templates. Additionally, Surge AI offers real-time data labeling with low-latency SLAs, ensuring quick and efficient workflow management.
Clients and Partners of Surge AI
Surge AI has established partnerships with a diverse array of clients, including Amazon, Google, Twitter, Cohere, Stanford, the University of Cambridge, Substack, Twitch, Emory, Redwood Research, and Primer. These clients leverage Surge AI's extensive data labeling capabilities to meet their varied needs, such as training large language models and creating rich human-labeled datasets. One noteworthy project includes using Surge AI's platform to build OpenAI's GSM8K dataset, consisting of 8,500 math problems.
Surge AI's Platform Features
Surge AI's platform is rich with features designed to provide robust and flexible data labeling solutions. Key aspects include SOC 2 compliance for security, advanced quality controls like gold standards and AI-assisted labeling, and the ability to create custom data labeling teams. The platform also integrates with native APIs and SDKs for seamless collaboration between humans and machines. Users can create and manage projects programmatically through Surge AI's API and access tools for creating bounding boxes, named entity recognition tagging, relationship tagging, and conversational chatbot dialogues.
Supported Languages and Use Cases
Surge AI's platform supports a wide range of languages, including English, Spanish, French, German, Japanese, Portuguese, Arabic, Korean, Mandarin, Turkish, and Amharic. This diverse linguistic support enables the company to handle various global projects. Surge AI is equipped to support multiple use cases such as search evaluation, content moderation, customer support, and financial categorization. The platform's flexibility and comprehensive toolset make it suitable for a broad spectrum of applications, catering to the specific needs of its clients.
Integration and Developer Tools
Surge AI provides extensive tools and documentation aimed at developers to facilitate seamless integration and workflow automation. The platform includes a Python SDK and detailed API documentation, allowing developers to create, monitor, and retrieve projects programmatically. This focus on developer-friendly tools ensures that Surge AI's services can be easily incorporated into existing workflows and systems, providing flexibility and efficiency in data labeling processes.