Swipe
Swipe, headquartered in Hyderabad, Telangana, India, offers a simple billing and payments app for small businesses in India, allowing them to invoice customers and receive payments via WhatsApp.
Company Overview
Swipe, formerly known as VectorX, is a B2B company based in Hyderabad, Telangana, India. Specializing in the Finance and Accounting sub-industry, Swipe offers a simple billing and payments app aimed at small businesses in India. The company targets over 75 million Indian SMBs, providing features such as GST invoicing, POS billing, and inventory management for SMEs. With a team size of 35, Swipe is part of the Y-Combinator S21 batch and operates primarily in India and South Asia.
Regions and Headquarters
Swipe operates primarily in India and South Asia, with its headquarters located in Hyderabad, Telangana, India. The company maintains both a registered and an operating office in Hyderabad. This strategic location allows Swipe to efficiently serve its key markets across the Indian subcontinent.
Products and Services
Swipe offers a variety of products and services designed to facilitate easy billing and payments for small businesses. Key features include options for GST invoicing, POS billing, and inventory management. Users can invoice their customers directly over WhatsApp and provide various payment methods through a WhatsApp message link, making transactions seamless. Adding to its utility, Swipe offers invoice templates, tutorials on its website and YouTube channel, and has a dedicated blog section for additional resources.
Partnerships
Swipe has established partnerships with several major financial and technology players, including ICICI Bank, AXIS Bank, Razorpay, PhonePe, and Shiprocket. These partnerships enhance the company's ability to offer various payment options and logistical solutions to its user base, ensuring reliable and efficient service delivery.
Customer Support and Data Protection
Swipe prioritizes customer support and data protection. It offers a contact form on its website for inquiries, as well as email and WhatsApp contact information. The company provides a 15-day refund policy on its 'PRO' plan with a standard deduction of INR 99.00, and refunds for other plans are decided on merits within 15 days from the date of purchase. Swipe also allows users to request copies of their personal data under GDPR Data Protection Rights. The company employs cookies as per its Privacy Policy and does not knowingly collect Personal Identifiable Information from children under 13.