TA Connections
TA Connections offers comprehensive solutions for airline operations, including passenger disruption management, crew logistics, and digital cabin experiences, partnering with over 160 aviation companies worldwide.
Company Overview
TA Connections has been innovating for 24 years, offering unparalleled solutions for airline operations. The company focuses on streamlining disruptions, managing crew layovers, and enhancing passenger experience through digital platforms. With a widespread presence, including offices in Atlanta, Miami, Chicago, Minneapolis, Scottsdale, Luton (UK), Nanjing (China), and Singapore, TA Connections collaborates with over 160 aviation companies and a large network of hotels worldwide.
Services
TA Connections provides a comprehensive suite of services designed to optimize airline operations. These include managing disrupted passengers, automating crew layovers, digital baggage reconciliation, and offering end-to-end solutions for billing accuracy. Their services aim to control costs, streamline operations, and enhance customer loyalty. The company also offers 24/7 customer support in over 25 languages to handle various disruptions, bookings, and customer queries.
Digital Solutions
TA Connections excels in providing digital solutions to improve various aspects of airline operations. The TA Ramp platform tracks baggage and manages aircraft weight and balance systems. The TA Airport digital platform reduces reliance on airport infrastructure, enhancing passenger service. Additionally, the TA Disruption Hub proactively monitors passenger itineraries to handle disruptions, and the TA Crew Hub automates crew logistics in real-time.
Global Partnerships
TA Connections partners with over 160 aviation and cruise line companies, leveraging a network of hundreds of thousands of hotels. This extensive collaboration allows them to offer clients unrivaled access to travel inventories at deeply discounted rates. The company books over 34 million hotel room nights per year, providing significant sourcing leverage for their clients.
Revenue Optimization
TA Connections helps airlines grow ancillary revenue through a variety of innovative strategies. Their digital cabin experience platform enhances cabin crew productivity and personalizes passenger interactions. By offering a connected, mobile airport operation center and proactive disruption management, they transform passenger service. Invoicing and payment solutions include compliance and discrepancy auditing, ensuring billing accuracy and optimizing financial outcomes for airlines.
Crew Logistics Management
TA Connections provides a robust crew logistics management suite known as TA Crew Hub. This platform seamlessly integrates with any Crew Management System to fully automate crew logistics in real-time. By using advanced technological solutions, TA Crew Hub simplifies crew scheduling and communication, ensuring efficient crew layover and operational procedures.