Talkwalker
Talkwalker offers a range of consumer intelligence solutions, leveraging its proprietary Blue Silk™ AI and Blue Silk™ GPT to serve over 2,500 brands globally across various industries and teams.
Services
Talkwalker offers a robust suite of services that includes Social Listening, Media Monitoring, Social Benchmarking, Audience Insights, Customer Feedback Analytics, and Social Content Ratings. These services enable brands to track, analyze, and respond to their social media and online presence, enhancing their digital visibility and customer engagement.
Products
Talkwalker's core platform is bolstered by several standout products and innovations. The platform features a Marketplace, Data, and the proprietary Blue Silk™ AI. Additionally, Talkwalker has developed Blue Silk™ GPT, a natural language processing tool designed for consumer intelligence. These products offer comprehensive analytical capabilities, leveraging advanced AI technology to provide actionable insights.
Industry Solutions
Talkwalker tailors its solutions to meet the specific needs of various industries such as Consumer Goods, Pharma & Healthcare, Sports, Media, Financial Services, Technology, and Agencies. This diverse suite of industry solutions ensures that different sectors can effectively utilize Talkwalker's tools for their strategic goals, from reputation and crisis management to competitive intelligence and trend research.
Global Presence
Talkwalker serves over 2,500 brands worldwide and has established a global presence with offices located in Luxembourg, United Kingdom, United States, France, Germany, Italy, Singapore, India, and Japan. This international footprint enables Talkwalker to support a diverse and expansive client base with localized expertise and resources.
Resource Center
To assist users in maximizing the value of its platform, Talkwalker offers a comprehensive resource section. This includes a Blog, Reports, Webinars, and a Client Help Center. Additionally, the Digital Excellence Center provides users with guides, how-to videos, and training resources, ensuring they can fully leverage the platform's capabilities for their specific needs.