Goran Percic
About Goran Percic
Goran Percic is a Business Analyst at the Technical Standards & Safety Authority (TSSA) since 2018, with previous experience at Bell and CGI. He holds a Bachelor's degree in Social Sciences from the University of Belgrade and has multiple certifications in business analysis.
Work at Technical Standards & Safety Authority
Goran Percic has been employed at the Technical Standards & Safety Authority (TSSA) as a Business Analyst since 2018. In this role, he utilizes his expertise in business analysis to support the organization's objectives. His responsibilities include analyzing business needs, facilitating communication between stakeholders, and ensuring that projects align with TSSA's standards and regulations.
Previous Experience at Bell
Prior to his current position, Goran Percic worked at Bell for a total of two years. He served as a Senior Business System Analyst from 2016 to 2018, where he contributed to system improvements and business process optimization. Earlier, in 2009, he held the position of Senior QA Analyst for a brief period of four months, focusing on quality assurance processes within the organization.
Education and Certifications
Goran Percic holds a Bachelor's degree in Social Sciences from the University of Belgrade, which he completed from 1992 to 1995. He further enhanced his qualifications by obtaining a Certified Business Analyst Professional (CBAP) certification from the International Institute of Business Analysis in 2018. Additionally, he completed a course on Developing User Requirements at Learning Tree International in 2015, and he earned an Associate's degree in Computer Programming and Analysis from Seneca College between 1995 and 1998.
Professional Background
Goran Percic has a diverse professional background, having worked at CGI as a Senior Business System Analyst from 2010 to 2016. His experience spans over a decade in business analysis and system improvement roles across various organizations. He is skilled in both AGILE and waterfall project management methodologies and has experience in professional services consulting and technical support.
Skills and Expertise
Goran Percic possesses strong skills in integrated change management and CRM analysis. He is known for his ability to encourage, influence, and motivate project teams and key stakeholders, facilitating effective collaboration and project success. His expertise in business analysis enables him to identify and address business needs efficiently.