Mitasha Mohini
About Mitasha Mohini
Mitasha Mohini is a Workforce Planning Associate at the Technical Standards & Safety Authority in Toronto, Canada, with expertise in data analytics and a strong background in sales and marketing operations. She holds an MBA from Mumbai University and has previously held leadership roles in various organizations, including Dun & Bradstreet and HSBC InvestDirect.
Work at Technical Standards & Safety Authority
Mitasha Mohini has been employed at the Technical Standards & Safety Authority (TSSA) since 2019, serving as a Workforce Planning Associate. In this role, she applies her skills in data analytics to facilitate effective workforce planning and decision-making. Her work contributes to the organization's operational efficiency and strategic human resource management.
Education and Expertise
Mitasha Mohini holds a Bachelor's degree in Commerce from Mumbai University, which she completed from 1999 to 2004. She further pursued a Master of Business Administration (MBA) at the same institution, specializing in Business, Management, Marketing, and Related Support Services. Additionally, she possesses a Six Sigma Green Belt certification, demonstrating her expertise in process improvement and quality management.
Background
Mitasha Mohini completed her early education at St. Ignatius High School. She has accumulated diverse work experience across various roles and industries. Prior to her current position, she worked in Dubai at Dun & Bradstreet South Asia Middle East as a Team Lead from 2013 to 2014 and at Jacobsons Direct Marketing Services LLC as a Senior Supervisor from 2009 to 2011. She also served as an Assistant Manager at HSBC InvestDirect (India) Limited from 2006 to 2009.
Professional Experience
Mitasha Mohini has extensive experience in sales and marketing operations, which has provided her with a comprehensive understanding of business processes. Her previous roles have included leadership and supervisory positions, allowing her to develop skills in team management and customer service. This background supports her current responsibilities in workforce planning.
Commitment to Customer Service
Mitasha Mohini demonstrates a strong commitment to customer service, focusing on enhancing client satisfaction and retention. Her experience in customer interactions and operations management has equipped her with the necessary skills to address client needs effectively and contribute to overall business success.