Olga Gaykalova
About Olga Gaykalova
Olga Gaykalova is a seasoned Business Analyst with extensive experience in process design and data modeling. She has worked in various roles across multiple organizations, including Otkritie and TSSA, and holds degrees in Information Systems and Economics.
Work at Technical Standards & Safety Authority
Olga Gaykalova has been employed at the Technical Standards & Safety Authority (TSSA) as a Business Analyst since 2015. In this role, she has accumulated nine years of experience in the Toronto, Canada area. Her responsibilities include analyzing business processes and systems to enhance operational efficiency.
Previous Experience in Business Analysis
Prior to her current position, Gaykalova worked at Otkritie as a Business Analyst from 2008 to 2010 in Moscow, Russian Federation. She also served as Deputy Head of the Technology Improvement and Implementation Department at Otkritie from 2010 to 2012. Additionally, she held the position of Head of Business Technology Division at FINAM for one year in 2012-2013.
Educational Background
Olga Gaykalova earned a Bachelor's degree in Information Systems from Karaganda State Technical University, where she studied from 1995 to 2000. She also holds a Certificate in Business Analysis from the University of Toronto, which she completed from 2015 to 2016. Furthermore, she studied Economics at Karaganda State Technical University from 1999 to 2001, obtaining another Bachelor's degree.
Skills and Expertise in Business Analysis
Gaykalova possesses a deep understanding of graphical modeling notations utilized in business analysis. She has a strong track record in designing processes and data models aimed at system improvements, which contribute to increased productivity and cost reduction. Her experience includes bridging communication between end users and development teams during system implementation projects.
Experience in Software Development Life Cycle
Olga Gaykalova has extensive experience managing projects across all phases of the Software Development Life Cycle (SDLC). This includes her previous roles at CPM Ltd. as an Analyst from 2006 to 2008 and at Kazakhtelecom JSC as a Billing Specialist from 2004 to 2006.