Omed Mirzad
About Omed Mirzad
Omed Mirzad serves as an Associate in Field Service Support at the Technical Standards & Safety Authority, where he manages customer profiles and processes service requests. He holds an Advanced Diploma in Business Administration from George Brown College and is trilingual, which aids in effectively serving a diverse clientele.
Work at Technical Standards & Safety Authority
Omed Mirzad has been employed at the Technical Standards & Safety Authority (TSSA) since 2020, serving as an Associate in Field Service Support. In this role, he manages customer profiles and processes service requests, contributing to public safety. His responsibilities require attention to detail and effective problem-solving skills, which he utilizes to enhance productivity and service efficiency.
Education and Expertise
Omed Mirzad has a diverse educational background. He studied Accounting at St. Lawrence College from 2016 to 2017, and later pursued an Advanced Diploma in Business Administration with a focus on Accounting at George Brown College from 2017 to 2018. Additionally, he studied Aviation/Airway Management and Operations at Seneca College from 2014 to 2015. This educational foundation supports his role in field service support and customer management.
Professional Background
Before joining TSSA, Omed Mirzad worked at GardaWorld Federal Services as a Screening Officer from 2015 to 2021, gaining experience in security and customer service. He also held a position as a Sales Floor Associate at Tommy Hilfiger for five months in 2016. These roles contributed to his skills in customer interaction and service delivery.
Language Skills
Omed Mirzad possesses trilingual communication skills in English, French, and Farsi. This ability allows him to effectively serve a diverse client base, enhancing customer interactions and support at TSSA. His language skills are an asset in fostering communication and understanding among clients from various backgrounds.
Teamwork and Continuous Learning
Omed Mirzad advocates for collaborative teamwork and emphasizes the importance of continuous learning from peers. He fosters a positive work environment that encourages knowledge sharing and skill development. His focus on teamwork contributes to improved workplace dynamics and overall service quality.