The Helper Bees
The Helper Bees, headquartered in Austin, Texas, provides a platform that integrates service and technology to facilitate non-medical services in homes across all 50 states, Washington D.C., and Puerto Rico.
Headquarters and Offices
The Helper Bees is headquartered in Austin, Texas, with additional offices located in New Jersey and Maryland. This distribution supports the company's operations and strategic initiatives across different regions in the United States.
Nationwide Operations
The Helper Bees operates across all 50 states, Washington D.C., and Puerto Rico. This expansive reach allows the company to provide comprehensive support and services to a wide array of clients, ensuring that both urban and rural populations can benefit from their offerings.
Comprehensive Platform Services
The Helper Bees' platform combines service and technology to help payers access, deploy, and scale non-medical services into homes. The platform includes automated credentialing, fulfillment, and payment processes, facilitating streamlined and efficient operational workflows for clients.
Aging-In-Place Provider Network
The Helper Bees has established a nationwide Aging-In-Place Provider Network, comprised of over 10,000 credentialed providers. This network supports older adults in maintaining independence by offering home care, home modifications, food delivery, transportation, and pest control services.
Care Concierge Program
The Helper Bees offers a Care Concierge program designed to support insureds and their families throughout the claims process. This program features a member engagement team, including geriatric care managers, researchers, and data scientists, to provide comprehensive support and improve outcomes for home care recipients.
Aging-In-Place Marketplace
The Helper Bees' Aging-In-Place Marketplace enables older adults to shop, schedule, and manage the delivery of support services directly into their homes. This marketplace simplifies access to necessary services, enhancing the quality of life for older adults.
Digital Invoicing Solutions
The Helper Bees' digital invoicing solutions streamline the claims submission process and improve data collection. These solutions have demonstrated substantial benefits, including a 545% ROI and $4.1M savings over two years for carrier partners, as well as the elimination of invoices not in good order (NIGO) to 0%.
Fraud Detection and Analytics
The Helper Bees' platform features advanced fraud detection capabilities using cutting-edge analytics. The fraud analytics dashboard is accessible 24/7, helping reduce incidents of soft fraud by 18% per visit and duplicate invoices by 50%.
Virtual Assessments
The Helper Bees conduct virtual assessments to gather accurate information on home care recipients while minimizing the risk of infection transmission. These assessments contribute to maintaining health and safety standards while providing thorough evaluations of care needs.