Michele A. Knox, MBA
About Michele A. Knox, MBA
Michele A. Knox, MBA, serves as the HOPEworks Program Director at The HOPE Program in New York City, where she has worked since 2019. With a background in human resources and extensive experience in program management and instruction, she holds an MBA from Baruch College and has previously held several roles within The HOPE Program and in the financial sector.
Work at The HOPE Program
Michele A. Knox has been serving as the HOPEworks Program Director at The HOPE Program since 2019. In this role, she oversees program operations and contributes to workforce development initiatives in the New York City Metropolitan Area. Prior to this position, she held the role of Director of Employment & Graduate Services from 2015 to 2019 and worked as the Brooklyn Program Director since 2019. Her earlier experience at The HOPE Program includes serving as a Work Readiness Instructor from 2012 to 2015, where she focused on preparing participants for the workforce.
Education and Expertise
Michele Knox earned her Master of Business Administration (MBA) from Baruch College, where she studied Industrial & Organizational Psychology from 1995 to 1999. She also holds a Bachelor of Business Administration (BBA) in Human Resources Management from Baruch College, which she completed from 1989 to 1994. Additionally, she participated in the Workforce Systems Leadership Program at Coro New York from 2019 to 2020. Michele has also obtained a Diversity and Inclusion Certificate from Cornell University, enhancing her expertise in these critical areas.
Professional Background
Before her tenure at The HOPE Program, Michele Knox worked in the financial sector as a Mortgage Loan Officer for over 11 years, from 2001 to 2012, at institutions such as JPMorgan Chase, Bank of America, and Washington Mutual. This experience provided her with a strong foundation in client relations and financial services. Her transition to education and workforce development began with her role as a Work Readiness Instructor, where she developed skills in training and program delivery.
Skills and Proficiencies
Michele Knox possesses a range of skills that enhance her effectiveness in her roles. She has delivered over 400 orientations and product seminars, demonstrating strong communication abilities. Her proficiency in Spanish allows her to engage with diverse populations effectively. Michele is skilled in completing complex human resource assignments and is recognized for her integrity and resourcefulness. She is also proficient in various software applications, including Salesforce, MS Word, Outlook, PowerPoint, Excel, and Publisher.