Aru Banerjee
About Aru Banerjee
Aru Banerjee is the Manager of Customer Success at Thematic, where she has worked since 2019. She holds an MBA from the University of San Francisco and a BS in Statistics from Lady Brabourne College, and she has played a significant role in enhancing customer engagement and streamlining feedback analysis.
Work at Thematic
Aru Banerjee has served as the Manager of Customer Success at Thematic since 2019. In this role, Banerjee has implemented strategies that enhance customer engagement and satisfaction. Banerjee has also contributed to the integration of social media feedback into Thematic's customer insights platform. Additionally, Banerjee has played a key role in developing processes that streamline the analysis of customer feedback, enabling the extraction of actionable insights.
Education and Expertise
Aru Banerjee earned a Master of Business Administration (MBA) from the University of San Francisco, where studies focused on Business, Management, Marketing, and Related Support Services from 2017 to 2019. Prior to this, Banerjee obtained a Bachelor of Science (BS) in Statistics from Lady Brabourne College, studying there from 2008 to 2011. Banerjee also completed high school at Loreto Convent, where Economics was a primary area of study from 1997 to 2008.
Background
Aru Banerjee's educational journey began at Loreto Convent, where foundational studies in Economics were completed. This was followed by a Bachelor of Science degree in Statistics from Lady Brabourne College. Banerjee further advanced academic qualifications by pursuing an MBA at the University of San Francisco, focusing on business-related disciplines. This educational background supports Banerjee's current role in customer success management.
Achievements
Aru Banerjee has been instrumental in several initiatives at Thematic that focus on improving customer experiences. Key contributions include the implementation of strategies to enhance customer engagement and the development of processes for analyzing customer feedback. Banerjee's role in integrating social media feedback into the customer insights platform has also been significant, providing valuable data for decision-making.