Tideworks Technology
Tideworks Technology provides terminal operating systems for marine and intermodal rail terminal operations, offering a range of products including Mainsail, Intermodal Pro, and Spinnaker.
Tideworks Technology Services
Tideworks Technology offers a comprehensive suite of services to enhance terminal operations. Key offerings include electronic data interchange (EDI) services, operational consulting, implementation and training, and platinum support services. These services are designed to optimize the deployment and ongoing performance of Tideworks' terminal operating systems (TOS). Additionally, the company provides specialized solutions like the DriverSIM, a simulated driver training program, to ensure terminal staff are well-prepared for operational challenges.
Tideworks Technology Products
Tideworks Technology provides a range of products for marine and intermodal rail terminal operations. The flagship products include Mainsail, a flexible TOS platform, and Intermodal Pro, a TOS designed for rail terminals. The company's product portfolio extends to Spinnaker, a graphical planning tool for vessel and yard operations, and Traffic Control, an equipment dispatch system for container handling optimization. Other key products include the Tideworks Data Platform for data insights and governance, Terminal View for 3D data visualization, and Forecast, a web portal aimed at improving customer communication and gate turn times.
Tideworks Technology History
Tideworks Technology was established in January 1999 by SSA Marine. Over the years, the company has expanded its footprint and product offerings. Notable milestones include opening a training center in Panama in October 2002 and introducing the Forecast web portal in June 2003. In July 2004, Tideworks acquired Sonu Software Solutions, strengthening its presence in Europe. The company continued its innovation streak with the launch of Terminal View in May 2008 and the release of Intermodal Pro TOS in March 2010. The introduction of Mainsail Vanguard in November 2010 marked another significant advancement in their TOS capabilities.
Global Reach of Tideworks Technology Solutions
Tideworks Technology's solutions are in operation at over 120 facilities worldwide. The company's software supports multiple languages, including Spanish, Polish, and Vietnamese, facilitating global deployment. Notable clients include CSX Intermodal Terminals, Crowley Maritime, Dole Food Co., and Manzanillo International Terminal – Panama. This extensive reach is supported by offices not only in their Seattle, Washington headquarters but also in Jacksonville, Florida, Panama City, Panama, and Zuidland, Netherlands. Their partnerships with industry leaders such as Advent eModal and Brenock further amplify their global influence.
Tideworks Technology Headquarters and Offices
Tideworks Technology is headquartered in Seattle, Washington, a strategic location that supports its global operations. In addition to its main headquarters, the company has established offices in Jacksonville, Florida, Panama City, Panama, and Zuidland, Netherlands. Each office plays a critical role in delivering localized support to clients, ensuring seamless implementation and ongoing management of Tideworks' terminal operating systems (TOS). These regional offices also facilitate quicker response times and tailored solutions, enhancing the overall customer experience.