David Gilbert, Pmp

David Gilbert, Pmp

Senior Project Manager @ Tideworks Technology

About David Gilbert, Pmp

David Gilbert is a Senior Project Manager at Tideworks Technology in Seattle, Washington, with a background in International/Global Studies and Project Management. He has over a decade of experience in project management, including significant projects for major US networks and VISA.

Work at Tideworks Technology

David Gilbert has been employed at Tideworks Technology as a Senior Project Manager since 2022. In this role, he oversees various projects, utilizing his extensive experience in project management to ensure successful outcomes. His work involves coordinating cross-departmental efforts and applying a hybrid approach to project flow, integrating both the Software Development Life Cycle (SDLC) framework and other methodologies.

Previous Experience at Jack Henry & Associates

Before joining Tideworks Technology, David Gilbert worked at Jack Henry & Associates as an IT Project Manager Advanced from 2011 to 2022. During his tenure, he managed significant projects, including the Pan Tokenization project, which enabled token purchasing through phone-based digital wallets. His responsibilities included coding, certifying, and coordinating with approximately 26 major networks.

Education and Expertise

David Gilbert earned a Bachelor's degree in Humanities with a focus on International/Global Studies from Washington State University, where he studied from 1999 to 2002. He also completed a Project Management Certificate Course at the University of Washington from 2013 to 2014. Additionally, he studied intermediate and advanced Portuguese at Universidade Federal de Minas Gerais from 1996 to 1997.

Project Management Skills

David Gilbert employs a hybrid approach to project management, effectively integrating the SDLC framework with cross-departmental coordination. His expertise includes managing complex projects such as the VISA Claims Resolution project, which required extensive development, quality assurance, regression testing, and certification. He has also overseen internal system conversions for ATMs, ensuring compliance with new software requirements.

Technical Support Experience

Prior to his role at Jack Henry & Associates, David Gilbert worked as a Technical Support Analyst Advanced at ProfitStars from 2004 to 2011. In this position, he provided technical support and solutions, contributing to the overall efficiency of the organization. His experience in technical support laid a strong foundation for his project management career.

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