Howard Berry
About Howard Berry
Howard Berry is a Service Support Analyst at Tideworks Technology in Seattle, Washington, where he has worked since 2018. He has a background in IT support roles, including positions at TEKsystems, PacketDrivers IT Outsourcing, and Aldridge.
Current Role at Tideworks Technology
Howard Berry has been employed as a Service Support Analyst at Tideworks Technology since 2018. In this role, he provides technical support and solutions to enhance the operational efficiency of the company's services. His responsibilities include troubleshooting issues, assisting clients, and ensuring the smooth functioning of IT systems. He has contributed to the company's commitment to delivering high-quality service in the technology sector.
Previous Experience in IT Support
Prior to his current position, Howard Berry worked in various roles within the IT support field. He served as an IT Contractor for King County IT through TEKsystems for five months in 2017. He also held positions at PacketDrivers IT Outsourcing, where he progressed from Support Engineer I to Support Engineer II between 2013 and 2016. Additionally, he worked at Aldridge in different capacities, including Shared Technical Services and IT Field Technician L2, accumulating valuable experience in technical support and field operations.
Educational Background in Information Technology
Howard Berry studied at Western Governors University, where he focused on Information Technology. He completed his degree over a four-year period from 2010 to 2014. This educational foundation has equipped him with the necessary skills and knowledge to excel in his roles within the IT industry.
Career Timeline in Seattle
Howard Berry's career in Seattle spans several years, with a strong focus on IT support roles. He began his career at PacketDrivers IT Outsourcing in 2013 and continued to build his expertise through various positions until 2018. His experience includes working at Aldridge and TEKsystems, contributing to his comprehensive understanding of technical support and service delivery in the technology sector.