Jean Pierre Betancourt
About Jean Pierre Betancourt
Jean Pierre Betancourt is a Customer Success and Business Program Manager at Tideworks Technology, specializing in gate port automation projects and product integrations across the US and Latin America. He has a background in mechanical and industrial engineering, with previous roles in business performance analysis and supply chain management.
Current Role at Tideworks Technology
Jean Pierre Betancourt currently serves as a Customer Success | Business Program Manager at Tideworks Technology. He has held this position since 2019 and operates in the Greater New York City Area. In this role, he manages product integrations for clients across the US West, East Coast, and Latin America. His responsibilities include ensuring client satisfaction and facilitating the successful implementation of technology solutions.
Previous Experience at Tideworks Technology
Before his current role, Jean Pierre Betancourt worked at Tideworks Technology as a Business Intelligence | Business Systems Analyst from 2018 to 2019. During this year, he contributed to various projects aimed at enhancing business operations and analytics within the organization.
Experience at Manzanillo International Terminal
Jean Pierre Betancourt held multiple positions at Manzanillo International Terminal. He worked as a Business Performance | Operations Analyst from 2014 to 2016 and later as Yard Planning | Assistant Manager from 2016 to 2017. His work involved analyzing operational performance and assisting in yard planning, contributing to the efficiency of terminal operations.
Educational Background
Jean Pierre Betancourt has a solid educational foundation in engineering and supply chain management. He earned a Bachelor of Engineering (B.Eng.) in Mechanical Engineering from Universidad de San Carlos de Guatemala, studying from 2006 to 2011. He furthered his education at Kyung Hee University, where he obtained a Master of Science (M.Sc.) in Logistics, Materials, and Supply Chain Management from 2012 to 2013.
Specialization in Port Automation
Jean Pierre Betancourt specializes in gate port automation projects and is involved in implementing emerging technologies for port automation. His expertise in this area supports the advancement of operational efficiencies within the maritime and logistics sectors.