Michael Lee
About Michael Lee
Michael Lee is an Information Technology Field Engineer at Tideworks Technology in Seattle, Washington, with a background in various technical roles, including desktop support and installation field technician. He has experience in managing server rooms, maintaining RF devices, and performing equipment maintenance.
Work at Tideworks Technology
Michael Lee has been employed at Tideworks Technology as an Information Technology Field Engineer since 2021. His role involves managing server rooms to ensure operational efficiency and reliability. He utilizes tools such as PowerShell and Command Prompt for remote device management and network troubleshooting. His responsibilities include installing and maintaining RF devices for scanning semi trucks and cargo vehicles, contributing to the overall functionality of the company's technological infrastructure.
Previous Employment Experience
Before joining Tideworks Technology, Michael Lee held various positions in the technology sector. He worked as a Desktop Support Technician at CBRE for five months in 2020, where he provided technical support and troubleshooting. He also served as a Cell Technician at MarketSource Inc. for eight months in 2018, and as an Installation Field Technician at SmartRent for five months in 2021. Additionally, he worked as a Computer Technician at RMS Computer Corporation for four months in 2020. His diverse experience has equipped him with a broad skill set in IT support and field engineering.
Education and Expertise
Michael Lee studied Information Technology at the University of Washington from 2018 to 2022. His education provided him with foundational knowledge and skills applicable to his current role in IT. He has gained practical experience in maintaining various industrial equipment, including Kiosk Stations, IP Cameras, and Pressure Sensors. Additionally, he obtained a TWIC card, a Transportation Worker Identification Credential, which is essential for working in secure transportation environments.
Technical Skills and Responsibilities
In his current role and previous positions, Michael Lee has developed a range of technical skills. He performs maintenance on industrial equipment and is experienced in installing and maintaining RF devices. His expertise includes remote device management and network troubleshooting using PowerShell and Command Prompt. His responsibilities also extend to ensuring the operational efficiency of server rooms, highlighting his capability in managing critical IT infrastructure.
Early Career at Starbucks
Michael Lee began his career as a Barista at Starbucks, where he worked for two years from 2016 to 2018 in Fife, Washington. This early experience in customer service provided him with valuable interpersonal skills that he has carried into his technical roles. His time at Starbucks laid the groundwork for his transition into the technology field.