Scott Duncan
About Scott Duncan
Scott Duncan is a Customer Success Manager specializing in intermodal operations at Tideworks Technology, with a strong background in logistics and supply chain management. He has held various leadership roles in the industry, including positions at CSX Intermodal Terminals and Panalpina.
Current Role at Tideworks Technology
Scott Duncan serves as the Customer Success Manager - Intermodal at Tideworks Technology. He has held this position since 2020, contributing to the company's focus on enhancing customer satisfaction and operational efficiency in intermodal logistics. His role involves working closely with clients to ensure successful implementation and utilization of Tideworks' technology solutions.
Previous Experience in Intermodal Operations
Scott Duncan has extensive experience in intermodal operations, having worked in various roles at CSX Intermodal Terminals, Inc. He served as Terminal Manager in Cleveland, Ohio from 2015 to 2017, Hub Director in Chicago, Illinois from 2017 to 2018, and Operations Manager in Winter Haven, Florida from 2013 to 2015. His tenure at CSX provided him with a solid foundation in managing terminal operations and improving logistics processes.
Background in Logistics and Supply Chain
Scott Duncan has a strong background in the logistics and supply chain industry. He worked as the Country Head of Intermodal at Panalpina from 2018 to 2019 in Miami, Florida. Additionally, he held the position of Rail Manager at Virginia International Terminals, Inc. from 2012 to 2013. His diverse roles have equipped him with skills in international shipping and freight management.
Education and Qualifications
Scott Duncan studied Business Administration at Old Dominion University, where he earned a Bachelor of Science degree from 2002 to 2006. His educational background has provided him with the necessary knowledge and skills to excel in the logistics sector.
Achievements and Recognition
Scott Duncan has been featured in an Employee Spotlight article titled 'Scott Duncan Jumps to the Other Side of The Tracks.' This recognition highlights his career transition and contributions to the logistics industry, showcasing his expertise and commitment to enhancing operational efficiency.