Toronto Hydro

Toronto Hydro

Toronto Hydro operates Copeland Station, Canada's second underground transformer station, and has a comprehensive investment plan focusing on grid maintenance, safety, and innovation. The company supports energy-efficient initiatives and offers various customer support programs.

Services Offered by Toronto Hydro

Toronto Hydro offers a range of services aimed at supporting electricity consumers in Toronto. These include an Ultra-Low Overnight price plan beneficial for electric vehicle owners and resources to aid customers in switching to more energy-efficient and environmentally friendly electric heat pumps. Toronto Hydro also provides financial management tools like the Pre-Authorized Debit (PAD) option and Equal Payment Plan (EPP) to help customers manage their electricity bills. Additionally, they have a Life Support Notification program for customers dependent on electrically powered medical equipment.

Toronto Hydro Investment Plans

Toronto Hydro currently operates under a five-year investment plan covering 2020 to 2024. This plan concentrates on operating and maintaining the electrical grid, addressing safety and reliability issues, accommodating the city's growth, and planning for future innovations. A new investment plan for 2025–2029 is in development. The company's investments target enhancing grid strength and resiliency while meeting the increasing electricity demands in Toronto.

Toronto Hydro Infrastructure Projects

Toronto Hydro is actively involved in infrastructure projects to strengthen the city's electrical grid. Notable projects include the operation of Copeland Station, the second underground transformer station in Canada, and the installation of a battery energy storage system at Bulwer Municipal Station. Additionally, Toronto Hydro is converting backyard electrical equipment in neighborhoods like Jamestown, Etobicoke, to improve service reliability.

Toronto Hydro and Climate Action

Toronto Hydro is committed to environmental sustainability and supports the City of Toronto’s net-zero vision through its Climate Action Plan. This plan includes various initiatives to promote energy efficiency and reduce the environmental impact of electricity consumption. The company's support for electric heat pumps and the Ultra-Low Overnight price plan for electric vehicle owners are integral parts of this commitment.

Toronto Hydro and the Integrated Regional Resource Plan (IRRP)

Toronto Hydro participates in the Toronto Integrated Regional Resource Plan (IRRP) alongside the Independent Electricity System Operator (IESO) and Hydro One Networks. The IRRP focuses on coordinating efforts to meet Toronto's electricity needs efficiently, ensuring the reliability and sustainability of the region's power supply through collaborative planning and resource management.

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